Policies

COVID-19 UPDATE:

For the safety of everyone, this checklist must be followed by all guests:

Upon arrival, stay in your car and check-in via text/call.

Contactless temperature check at the door.

Wash hands/hand sanitizer upon arrival.

Face mask required to be worn throughout the entire service.

Please bring your own water bottle; complimentary beverages are temporarily suspended.

The salon accommodates 1 client at a time. No waiting area for extra guests will be provided.

Curly Hair

To help you prepare for your curly hair appointment, please come with your hair fully detangled and styled in a wash and wear method using product you normally use to style your hair. Day 2 hair is best!

Please refrain from using heavy butters or oils in your hair as they will alter the appearance of your natural curl pattern.

Please wear your hair down with NO braids, ponytails, buns, headbands, twists, or anything else that will also alter your curl pattern.

I prefer for my new guests to have an Olaplex Bond Rebuilder Treatment. Bond Perfector is designed to work on a molecular level to seek out broken bonds caused by chemical damage, thermal damage & natural elements to repair. This will ensure the strongest, shiniest and healthiest curls possible.

Cancellation/Late/No Show/Policy

I provide each of my guests a unique and personal experience within the salon. When you book an appointment with me, I set aside a certain amount of time in order to provide undivided attention to you and your hair. Please be respectful of my time, it is valuable to myself and the clients that follow your appointment.

Confirmation emails are sent out 72 hours prior to the scheduled appointment, followed up by a text message reminder 48 hours prior to the scheduled appointment. Should you need to cancel/alter your appointment, please do so no later than 48 hours prior to the scheduled appointment. If you cancel your appointment less than 24 hours prior to the schedule appointment, you are responsible for paying 50% of the service price prior to rebooking. If you are late to your appointment, you may be asked to reschedule. If you do not show up to the appointment, you are responsible for paying for the missed appointment entirely prior to rebooking.

Adjustments

All haircuts are established and agreed upon based on consultation. I try and provide full transparency when it comes to learning about my clients hair and humbly understand that sometimes there are aspects of a haircut that work and don’t work. Please contact me within 2 weeks of your service if you are struggling to meet your hair goals with the cut I have provided. I am more than happy to work with you and help achieve the desired result you are looking for.